Shipping policy

Shipping Policy

We provide shipping and delivery of our products all over India subject to the recent logistical restrictions imposed by the govt. The shipping charges will be displayed during the checkout process. If you require any assistance in understanding our shipping policy please call our customer care number - 0802332 4936.

  • For all Cash on Delivery Orders, Rs.100 shipping fee will be applied.
  • For Prepaid Orders below Rs.300, you will be charged Rs.50.
  • For all prepaid orders of Rs.300 and above Shipping will be free.

 

Delivery:

We process all deliveries through reputed couriers.

If there is no courier service available in your area, we will ship your items via India Post’s Book post/ Speed post/parcel service.

We ship within 2 working days for deliveries in India. The estimated time of delivery may vary from 2-7 working days to all the areas serviced by reputed couriers. For other areas, orders will be sent by India Post’s Book post/ Speed post/parcel service which may take 1-2 weeks depending on the location and the delivery policy of the India Post. Business days exclude public holidays and Sundays.

For Custom Incense products, due to their made-to-order nature, we may need 7-10 days for shipping the products from our warehouse. Courier transit time at actuals would be additional.

 

What is the estimated delivery time?

  • We usually dispatch our orders within 1 - 2 business days (excluding Sundays and public holidays).
  • Once your order has been dispatched from our warehouse, you will receive an email or sms with the details of the tracking number and the details of the logistics partner.
  • You can track the status of your package 24 hours after your order is dispatched from our warehouse.

 

Damaged or Tampered Delivery?

In the event that the outer packaging is Damaged or tampered then please do not accept the package of any item from the courier/delivery person. Please take a picture and contact our customer care number - 0802332 4936.


*Shipping price showing at checkout is inclusive of all taxes.